GS
Grant S
1 reviews | Active since Nov 2022
16 Nov 2022, 15:54
Pathetic Service and Products
I bought a Power Mixer and Speakers at Cash Crusaders Parow on Friday *** and connected it the Sunday.
Once connected I realized that the one tweeter was not working and then contacted the store to advise. they said that they have to send it to be repaired and it will take 21 days. I then contacted head office and spoke to Dirk who also advised that it must be sent away. I have 3 Gigs this weekend and will now lose R7000.00 because I bought a new product that does not work.
I can't believe the level of service from this company....I spent R8000.00 to be *****ed over...
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Replies (1)Cash Crusaders Franchising's replyOfficial
17 Nov 2022, 10:45Good day
Our sincere apologies for the inconvenience this have caused you – kindly note this is not the experience we would like our customers to receive.
Please note that your complaint has been escalated to senior management who will be in contact with you.
Thank you
Cash Crusaders Franchising's reply17 Nov 2022, 10:45
Official
Good day
Our sincere apologies for the inconvenience this have caused you – kindly note this is not the experience we would like our customers to receive.
Please note that your complaint has been escalated to senior management who will be in contact with you.
Thank you
