nN
natalia N

1 reviews | Active since Aug 2017

07 Aug 2017, 19:08

Pathetic Service and customer care

<p>The cash crusaders in lenasia is the worst. They were suppose to do a home buy from me. Every time they spoke to me they tried bringing the price of my fridge down trying to give me less and less. Then they were suppose to collect the Saturday I called to ask the time they would be collecting they assured me that they would call first. I eneded up sitting and waited the whole day without a call from them explaining the no show act. Sunday they call and once again try to swindle me out of even more money on my item. Needless to say I refused to sell to them. Worst client etiquette. And they definitely not value for money as they robbing people blind. </p>

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply08 Aug 2017, 07:35
Official

Hi Natalia

We do apologise for the bad service you received from our Lenasia store. Thank you for taking the time to bring this to our attention.

This matter has been passed on to our Operations Manager and Regional Manager in Gauteng.

Kind Regards,

Alaine Rossouw - Marketing Manager