Pathetic Customer Service from Staff - Cash Crusaders

From Yesterday i was trying to call Cash Crusaders Bluff on ***, engaged whole day,today (17/11/2020) tried calling them again today and engaged. i then called cash crusaders rossburgh and spoke to Darren asking him if he can assist me with a number for Cash Crusaders Bluff, he then tells me he does not have bluff number and that i must google the number, what customer service is that? You tell a customer to google the number? i then called the head office *** and spoke to Shireen, i asked for Bluff number, she gave me *** which i then told her that it has been engaged from yesterday. When i am talking and explaining and telling her that how can Bluff branch number not be available, how do customers get hold of the branch, when i am talking and i know i was angry which i had every right to be by this time, how does she handling the call by shouting and over talking me whilst i am talking, does she not know about customer service? Does she not know how to handle an irate customer? No she does not instead she argues with a customer,Please send your staff for customer service, because they attitudes and customer service stinks.