JK
JP K

1 reviews | Active since Jul 2015

27 Sept 2021, 10:13

Online order mess up

Placed an order online and got my father inlaw to collect on my behalf.... 1 - the games I ordered Red Dead Redemption 2, Watch Dogs Legion and Call of Duty Infinite warfare turned out to be ********'s Creed Odyssey, Alien Isolation and Red Redemption 2 with only one disc. I've so far gotten refund for the Infinite warfare mistake and taken the AC Odyssey which was scratched which is going to cost me to have cleaned and yet to hear where my disc one is for the red Dead Redemption. I guess this is late but still would like my actual games I ordered with everything

0
Replies (2)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply27 Sept 2021, 10:42
Official
Good day,

Our sincere apologies for the experience you received - this is not the experience we would like our customers to receive.

Kindly provide your reference number/ purchase number so that we can look into it for you

Thank you 
Cash Crusaders Franchising
Cash Crusaders Franchising's reply27 Sept 2021, 11:43
Official
Thank you so much, we have sent it to the relevant department to assist and resolve for you

Thank you