LM
Lesiba M

1 reviews | Active since Apr 2010

22 Jul 2021, 12:23

Online ***** by CashCrusaders

: i purchased a phone online with cashcrusaders, the phone was located at brakpan shop, 5 hours after the transaction is completed i receive a call from Stephan that they have actually made a mistake on by placing the wrong phone on the net. i requested that they send me the phone i purchased. instead he offers me a lower model than the one i purchased. he also insists that he has done a refund when no funds appear in my account, i would like for stephan to send me the phone i purchased online.

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Replies (3)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply22 Jul 2021, 12:40
Official
Good day

Apologies for the service. 

We will be escalating your complaint to the relevant parties, who will be in direct contact with you.

Thank you.

LM
Lesiba M's update22 Jul 2021, 12:49
Reviewer Update
i have been receiving this automated response that my issue will be escalated without any communication after. you guys are a **** and I advise people not to purchase anything online with CashCrusaders.
Cash Crusaders Franchising
Cash Crusaders Franchising's reply22 Jul 2021, 13:19
Official
Sincere apologies.

We have forwarded your complaint to the parties involved, who will make direct contact with you in order to resolve your matter.

Thank you