OM
Olunje M

1 reviews | Active since Jul 2016

12 Mar 2019, 21:58

Nonsense

Bunch of skelems ,I went in with my boyfriend to pawn my watches on the 11th of Feb I was the under the impression that since February was a 28 day month then 30 days would lapse on the 13th of the month but that is still not the crux of the matter.While at work earlier today I realised when I checked the paper work it was written 12 march I called him to quickly rush to the store as he had used his I'd document he arrived at about 16:55 at the store and the shops doors were already closed .On the paper work nd door its written as 17:00 closing time .So I don't want any stories regarding receiving my watches because of ur workers incompetency.Apparently the policy is to send smses as reminders of which I received none

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Replies (2)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply13 Mar 2019, 08:10
Official
Thank you for bringing this to our attention. We have escalated this to the operational manager and the regional manager for resolution. We apologize for the inconvenience this has caused you.      
Cash Crusaders Franchising
Cash Crusaders Franchising's reply13 Mar 2019, 09:35
Official
Thank you again for your feedback, we are happy that the matter is now resolved.