None functioning watch

Item: Cash Crusaders Franchising
Rating: 1
Author: Bakii M

I bought water proof watch at the store Pretoria North on the 10th November 2022 then went to work as am a swimming instructor just when I got out of the water the same day the watch was not functioning anymore I then send a friend returned it to the store due to work commitments for refund or exchange on the 24 November which was rejected by the store manager. Please do assist me with the above matter thank you.

Helpful (0)

Replies (2)

Cash Crusaders Franchising's replyOfficial

05 Dec 2022, 06:50

Good day

Our sincere apologies for the inconvenience this have caused you – kindly note this is not the experience we would like our customers to receive.

Please note that your complaint has been escalated to senior management who will be in contact with you.

Thank you

Best regards,

Cash Crusaders Franchising's reply05 Dec 2022, 06:50

Official

Best regards,

Bakii M's updateReviewer Update

06 Jul 2023, 23:22

Up to this day I haven't had any communication as it was said that I should note that the matter has been escalated to senior management who will be in contact

Bakii M's update06 Jul 2023, 23:22

Reviewer Update

Up to this day I haven't had any communication as it was said that I should note that the matter has been escalated to senior management who will be in contact

None functioning watch

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