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Pitela M
1 reviews | Active since Nov 2022
09 Dec 2022, 16:27
NO WEARING OF CAPS IN STORES
So disgusted at the level of ignorance and racial bias in your stores, I went to your store in Tsakane Mall, I was lloking to purchase a Bluetooth speaker and didn't ind it in carnival mall. When I get to the store in Tsakane I am told to remove my cap because it poses a security risk, and they have this on the side of the road, I was denied entry because I am wearing a hat. Please make it sense why a cap in your township businesses is seen as security risk but not in the suburbs. I took a video of the incident and will share on Twitter and expose this bias.
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Pitela M's updateReviewer Update
09 Dec 2022, 16:33So disgusted at the level of ignorance and racial bias in your stores, I went to your store in Tsakane Mall, I was looking to purchase a Bluetooth speaker and didn't find it in carnival mall. When I get to the store in Tsakane Mall, I am told to remove my cap because it poses a security risk, and they have this on the side of the door, I was denied entry because I am wearing a hat. Please make it make sense why a cap in your township businesses is seen as security risk but not in the suburbs. I took a video of the incident and will share on Twitter and expose this bias.
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Pitela M's update09 Dec 2022, 16:33
Reviewer Update
So disgusted at the level of ignorance and racial bias in your stores, I went to your store in Tsakane Mall, I was looking to purchase a Bluetooth speaker and didn't find it in carnival mall. When I get to the store in Tsakane Mall, I am told to remove my cap because it poses a security risk, and they have this on the side of the door, I was denied entry because I am wearing a hat. Please make it make sense why a cap in your township businesses is seen as security risk but not in the suburbs. I took a video of the incident and will share on Twitter and expose this bias.
Cash Crusaders Franchising's replyOfficial
13 Dec 2022, 07:43Good day
Our sincere apologies for the inconvenience this have caused you – kindly note this is not the experience we would like our customers to receive.
Please note that your complaint has been escalated to senior management who will be in contact with you.
Thank you
Cash Crusaders Franchising's reply13 Dec 2022, 07:43
Official
Good day
Our sincere apologies for the inconvenience this have caused you – kindly note this is not the experience we would like our customers to receive.
Please note that your complaint has been escalated to senior management who will be in contact with you.
Thank you