SS
Shawn S
1 reviews | Active since Jul 2020
03 Mar 2021, 18:47
No Services!!!!!!!
Good day
Im now Fed up with Cash crusaders VAAL MALL. We bought 2 lenovo Laptops on 29 Desember 2020. Since We bought the Laptops I struggle to get the second Charger. There was only 1 charger the day we bought the Laptops and they promised they will get me the another charger.
We explained that the Laptops is for my Sons Dj. Last monday we phoned again to ask for the charger because my son had a 21st last Saterday . Up till now no charger no call, nothing.
When I SAID to the sales Person When I went back for the second time, Im going to Phone Coenie he laughted in my face. He SAID we bought it like that. HOW ???????? do you sell a laptop without a charger how must he Work with a flat Laptop......
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Replies (1)Cash Crusaders Franchising's replyOfficial
04 Mar 2021, 07:23Good Morning Shawn,
Our sincere apologies for the customer service you have received at our Vaal Mall store - this is not the experience we would like our customers to have in our stores.
I have escalated the complaint to the relevant management who will be in direct contact with you
Thank you
Our sincere apologies for the customer service you have received at our Vaal Mall store - this is not the experience we would like our customers to have in our stores.
I have escalated the complaint to the relevant management who will be in direct contact with you
Thank you
Cash Crusaders Franchising's reply04 Mar 2021, 07:23
Official
Good Morning Shawn,
Our sincere apologies for the customer service you have received at our Vaal Mall store - this is not the experience we would like our customers to have in our stores.
I have escalated the complaint to the relevant management who will be in direct contact with you
Thank you
Our sincere apologies for the customer service you have received at our Vaal Mall store - this is not the experience we would like our customers to have in our stores.
I have escalated the complaint to the relevant management who will be in direct contact with you
Thank you
