TS
TEBOGO S

1 reviews | Active since May 2011

13 Jun 2019, 11:50

No response

I have not received any feedback regarding the insults I received from your buyer in Pretoria VD Waldt store. The worst part is, even when the store manager came to intervene, the asshole buyer was still comfortable to call me names, he even refused to apologise infront of the manager.

Guys I am your customer, not you employee. This guy must learn to respect people who feed him. Infact he was telling me of how much I should respect people with uniform.

Basically what happened is, I entered the store and requested to speak to the manager, instead of calling the managee he saw it fit to address me on how I cannot just talk to the manager, and how disrespectful I am, infront of 4 customers. I am still ****ed because I should not answer any questions to him, I needed the manager. The speaker I bought was actuakly a factory fault, this asshole buyer was just making me feel like a stupud. Well the manager asked him to apologise, he refused. Maybe that is how cashcrusaders operate. I am so dissapointed and will never, ever buy anything from cash crusaders.

If you are not doing something about that asshole, I will file for the torture and defarmation that guy took me through. I am fed up with this stupid services. The speaker which I bought less than a month now is just sitting nxa.

0
Replies (2)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply13 Jun 2019, 11:54
Official
Thank you for bringing this to our attention. We have urgently escalated this to the operational manager and the regional manager for resolution. We apologize for the inconvenience this has caused you.      
TS
TEBOGO S's update21 Jun 2019, 12:58
Reviewer Update
As communicated with Theo, I am waiting for a written apology from the rude Buyer. Theo advised that I should pay R200 for speaker to be verified if it was abused or not. I am certainly not happy because the speaker was hardly 20 days old, hence I have escalated the matter to my attorney. He will get in touch with the relevant customer dispute/service department and advise. I will then write a full report as soon as I receive a letter and the outcomes of the matter from my lawyer.

Thank you and goodbye.

Tebogo Seima
Disgruntled customer