WN
Warren N

1 reviews | Active since Dec 2017

04 Nov 2020, 13:46

No feedback received.

Dismal service.

Still waiting for feedback regarding my last complaint. Got an email requesting my phone number, that was 4 business days ago.

Till today i have not received a call, email or any kind of communication.

Sent a follow up on Monday but no response.

Makes me wonder if anyone is going to get back to me or if this is how all complaints are handled.

0
Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply04 Nov 2020, 16:17
Official
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Please reference this Hello Peter complaint, the store it occurred at, and send your name and cellphone number to customerservice[at]cashcrusaders.co.za. Once we have that, we can urgently escalate this to the relevant operational manager and regional manager for resolution.