mL
mpho L

1 reviews | Active since Jul 2015

26 Apr 2024, 11:30

No call to acknowledge my complaint and Ts and cs that were never addressed when getting a laptop

I wrote a review on Monday and they promised to contact me , to this date no one has contacted me . They continued with their business as usual. When i tried to follow up on Wednesday a guy called Elijah said he doesn’t only deal with me he has other people to attend to .

0
Replies (2)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply29 Apr 2024, 08:01
Official
 
Good day,
 
 Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly. 

 Thank you 
 
mL
mpho L's update29 Apr 2024, 11:01
Reviewer Update
No one has called me yet , I gave you my details