TFM
Teekay Funk-chyld Mabitsela

1 reviews | Active since Jul 2018

24 Mar 2022, 09:11

Nightmares at Cash Crusaders

It's been 3 months since I took my two cellphones for repairs at two different Cash Crusaders all in Pretoria. One is in Hatfield and the other in Arcadia.

The phones are their branded range, a Doogee Y9 and a Figi Note 1 Pro. All above R2100. ( These are their top range product )

Everytime I get there im always given a sorry to come next week. Their protocol was to get the products booked in and if there is a big problem, they will call and inform you of the problem. If you agree that they can fix it, I will get it after their 30 working days.

I have not recieved a call nor an e-mail notifying me of the progress of my repairs. Both the Cash Crusaders are playing with people's lives. Those phones are like my office as I work from home and do consultant work on my phones.

Please help me get what's mine from Cash crusaders Hatfield and Arcadia.

0
Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply04 Apr 2022, 10:52
Official
 
Good day 

Our sincere apologies for the inconvenience this has caused you – kindly note this is not the experience we would like our customers to receive. 

Please note that your complaint has been escalated to senior management who will be in contact with you. 

Thank you