my service

I had quite.the experience yesterday say about : 17:45 pm when i walked into cash crusaders maponya mall where i came with a brand new jvc sound bar & i walked towards a consultant named madusiso on nodumishso who 1st when i approached the counter asked me without greeting ngi ka zizagani..then during the conversation then it went on to me about how much they can offer me which i found unreasonable but yet when i leave there business and go to the glen i get a better deal long story during the convention the manager asked him to check the sound bar i know it part of procedure but here is where the dispute came in i asked him not to open the soundbar with with his teeth but use scissors. to cut the edges that when he started shouting and i asked him are u. shouting me he carried on saying he is doing me a favour and carried on to speak he has no idea i was recording a video my favourite part in all this is they were all not wearing name badges including the manager who ..watched the whole ordeal happen and just played with her phone it get better when i asked him what ur name he told respond ai funi wena lei yo i was think in my head this had to be the staff here are well in practicing rights ( they are the worst service ) and this behaviour is not unusual i mean what do us blacks know .. i will post the video if this guy does apologise to me i will further complain till i get the a director or ceo to see what exactly is happening at maponya