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Banele M

1 reviews | Active since Oct 2019

04 Oct 2019, 04:07

My blacklisted phone

Please help i bought a phone at Cash crusaders brackenfell, Huawei P20lite on April, now my phone is blacklisted, i went vodacom thinking it settings problem, they said my phone is blacklisted, do we swap the phone? Do we activate the phone? Do we refund the customer? I paid R2600 and it only 5 months having the phone+*** can call on my brothers number since i can't be reached only email or whatapp *** and ***. Regards Banele

0
Replies (5)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply04 Oct 2019, 08:21
Official
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Could you please send us your contact details and the store's name that this occurred at to info[at]cashcrusaders.co.za. Once we know that, then we can urgently escalated this to the regional manager and the operational manager for resolution.    
BM
Banele M's update08 Oct 2019, 01:29
Reviewer Update
*** my number the store i bought it from is brackenfell cash crusaders near hyper picknpay ***
BM
Banele M's update11 Oct 2019, 16:47
Reviewer Update
Good day, I haven't received any call...work number ***
Cash Crusaders Franchising
Cash Crusaders Franchising's reply14 Oct 2019, 08:36
Official
Could you please send us your contact details and the store's name that this occurred at to info[at]cashcrusaders.co.za. Once we know that, then we can urgently escalated this to the regional manager and the operational manager for resolution.     
BM
Banele M's update23 Oct 2025, 23:00
Reviewer Update
This was resolved, refund was done respectively.👏