GT
Geoffrey T

1 reviews | Active since Apr 2009

14 Jun 2024, 06:39

Misleading Communication

Misleading Communication Cash Crusaders sent me a mail to extend my loan, when I went into the store they said that the company does not send out mails but I received one on the 10th extending the term. I went in and tried to pay but the store insinuated that I am a ****. Bad service, I have lost my item now due to their ineptness.

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply14 Jun 2024, 08:25
Official
Good day,
 
 Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly. 

 Thank you