JVDH
Jessica Van De Heuvel

1 reviews | Active since Mar 2023

01 Mar 2023, 07:58

**** MANAGER **** SERVICE CASH CRUSADERS PAROW

My Samsung Galaxy Z Flip 3 5G was ****** in the possession of Cash Crusaders Parow Centre. They did not inform me immediately when they did their stock take and realised it was gone. They waited for me to come pay the phone. Which i did. R3400 !!!!!

The manager or at least i think he was the manager, did not seem like he gives a ****. He did absolutely nothing to make me feel better or even tried to look like he is sorry that this happened in his store.

One of the employees took me to the back and said they will reimburse me. And she will call me tomorrow.

They are quick to sell the items when its not being paid or collected.

Better be quick in paying me out .

My phone is worth 17K.

And it was a gift from my boyfriend.

Who is taking responsibility for this?

0
Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply02 Mar 2023, 07:13
Official
 
Good day, 

Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. 

Please note that your complaint has been escalated to senior management who will be in contact with you. 

Thank you