Manager Not Following Company Rules (Hayden)

Item: Cash Crusaders Franchising
Rating: 1
Author: Samukelo N

Im extremely furious!! I called Cash Crusaders (Bluff) at 17:40 telling them I have an Emergency and I need to buy a PowerBank and Headphones for my online teaching class at 17:30 and I arrived 5mins before yet they had closed and the Manager Hayden says theres nothing they can do. Not offering any solution or amendments for misleading me yetI spent MY OWN MONEY coming there, MY OWN TIME to get there whereas I could’ve went somewhere else.

I followed the company’s rules but wasn’t assisted still! Thats so unprofessional on so many levels!

I NEED SOME SORT OF COMPENSATION FOR THIS! WASTED MY TIME AND ENERGY FOR NOTHING! I MIGHT LOSE MY JOB FOR THIS INCOVENIENCE TODAY! Its that serious!

Helpful (0)

Replies (1)

Cash Crusaders Franchising's replyOfficial

03 Apr 2023, 13:44

Good day,

Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.

Please note that your complaint has been escalated to senior management who will be in contact with you.

Thank you.

Cash Crusaders Franchising's reply03 Apr 2023, 13:44

Official

Good day,

Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.

Please note that your complaint has been escalated to senior management who will be in contact with you.

Thank you.