Maladministration

Hi my name is Andrew Damons. I recently put an electric lawn mower on lay-buy at Cash Crusaders,Rosetenville, Main Street. A few days later, I returned to the store and asked the sales person to exchange the electric lawn mower for a manual lawn mower instead.<br> <br> On my return to the store to take out the lay-buy I was told that the sales person that assisted me forgot to remove the manual lawn mower from the floor or place a 'lay-buy' sticker on the item. I was told that there is a probability that the Lawn Mower was sold as they could not allocate the item in the store.<br> <br> I was then given the option to take my money back, however, I do not want the money back. I want the item(Manual Lawn Mower) I was promised. The manager refused to give me his contact details, instead he gave me a business card.<br> <br> I have been a loyal client at Cash Crusaders and I believe that a store of such magnitude can not afford such errors or mistakes due to maladministration. This has been an inconvenience on me and hope this problem will me resolved ASAP.<br> <br> Regards<br> Andrew Damons