CR
Charmain R

1 reviews | Active since Jul 2020

09 Sept 2021, 04:08

Looted items

Good day Please help me understand. I have items at Empangeni cash crusaders which was looted. So yesterday I receive an sms about this. I go the branch only to be told I must pay up my loan before they can submit a claim from insurance. My contract states they will claim market value subtract my loan and pay me. So is this the right way. Please I need an answer asap.

0
Replies (4)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply09 Sept 2021, 07:56
Official
Good morning,

Kindly note that yes that is correct, you are required to pay up your loan first before they can submit a claim

Thank you 
CR
Charmain R's update09 Sept 2021, 08:46
Reviewer Update
This is not fair I am not responsible for what happened and so are Cash crusaders so your attitude is if I don't pay up I lose everything.
Wow that Very good customer care.
CR
Charmain R's update09 Sept 2021, 08:52
Reviewer Update
And Cash crusaders will stil submit there and smile
all the way to the bank.
And signing a contact with you rules mean nothing.
Very disappointed!!!!

Cash Crusaders Franchising
Cash Crusaders Franchising's reply09 Sept 2021, 09:44
Official
Good morning,

Please be advised that we have escalated your complaint and asked the senior management to kindly contact you urgently 

Thank you