***** as they took the seal of if there was one

Amanzimtoti, toti mall

The computer according to lenovo belonged to cash crusader toti mall, there personal computer that they sold out of warranty without telling the client, the computer name is cash crusaders and it was used by the owner

I went back to cash crusaders as I found the seal in the laptop bag they gave me, now this seal was just a sticker, I asked the owner to please have it fixed he refused, a technician was in the store and he knew the owner he said I would see to it, as the owner claims it's the bios, that I do not know anything off, as when I switched my computer on the screen was black, and was overheating, the fan never came on, I just started as a intern agent , after losing my husband to mnd, and I can not complete my internship with no laptop, I will loose my job, as I can not follow up, I bought this laptop so that I could work and support myself, this has to be taken further as this owner is costing me my lifelyhood, how did he know it's the bios if the computer does not have a screen working, this was a faulty computer from the start, I have not heard back from the technician and are now forced to sit home, as I need my money back to purchase another computer that they refuse to do, please help urgent

The technician brought the computer back to cash crusaders to John, and still it's not working, now the excuse is even if you plug it in it has no battery life, could someone please ensure that I get my money back this is costing me my job, this is not a joke I am going to hand this over to am attorney as you refuse to just give me my money back to get another, you will pay for more than just the laptop, no more chances

I have again requested my money back as the laptop was problematic today they confirmed the battery is not allowing the computer to stay on, the owner wants to make more money of me expecting me to pay for a bios problem that is not stipulated on his cash sales agreement, , I can not continue with my training at my agency am asking the money back, as o sold my husband medical bed to purchase it, I need to work or I cant sustain myself, they declined me again of a refund, so that I can find a product in better condition, the owner new there was a problem with the laptop from before purchasing it, I am now taking this matter to the adjudicator

The laptop is not fixable and still they refuse to give my money back, now insisting they will find another laptop, why did I have to except this behaviour, this is bottom line sick, because I am a widow I am being taken advantage of, now a whole week of work lost, I have to waite again till monday, and I guarantee that monday comes there will be more delays, why are they refusing to give my money back, and head office is agreeing to this, I am very stressed out and getting my my limit of patience. I think the consumer ombudsman should be involved here

Then why do you have a complaints resolution line ?????