KM
Khosi M

1 reviews | Active since Jul 2024

21 Jul 2024, 10:54

**** Joystick

My Lil bro bought a joystick at Cash Crusaders at Chris Hani Mall , the joystick worked for 1 day and stopped working. We went to the shop to complain , and they said they will check the problem with the joystick and we should wait 20 days they will call us back. We waited 20 days , they never called back and when we called them they kept ducking and diving saying we should keep waiting they will call back . When we told them they should give us our money back Cuz they keep wasting our time and money to travel there, the girls working there gave us a bad attitude. Yesterday they finally gave my bro another joystick but it's not working either And Today we're going there to ask for a refund Cuz They're selling *******. I wouldn't recommend Cash Crusaders at Chris Hani Mall to anyone 👎👎👎

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply24 Jul 2024, 08:50
Official
Good day,
 
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. Please note that your complaint has been escalated to customer service department that will be in contact with you shortly. 

Thank you