Insulted by the lack of customer care or service.

I have been a customer of Cash Crusaders Newton Park for a little over 10 years and today I received the worst customer service . Firstly I was insulted by the offer made on the goods I was selling the consultant who was assisting me gave me the offer and I rep**** are you mad in a non aggressive manner and I asked if he had researched the going price for the product I was selling , the consultant then refused to assist me further saying that I can tell his manager he does not care but he will not continue assisting me any further. When I asked him to then call the manager he refused. After a few moments of awkward silence and in the presence of other clients I then left the store. Irrespective of whether I was right or wrong saying are you mad , I felt slighted by the offer however that does not give the employee of your company the right to treat me with such unprofessional conduct. If your company has consultants assisting people then you surely have a program for conflict resolution and this was not present neither was customer service. I left the store as an unvalued client and very disappointed. I went to the Greenacres branch instead where I was assisted by a gentleman by the name of Anele who was outstanding with his service and the item in question I got a fair price for which was 3 times more than what I was previously offered by the Newton park store. I was explaining to Anele what occurred at Newton Park and our conversation was overheard by one of the clients waiting in line who commented that the Newton Park store was commonly known for the rude staff and unprofessionalism and hence the reason this client also uses the Greenacres branch. This raises a few concerns surely you cannot disagree and what about the management of the staff and their attitude ,either the manager is unaware , which I doubt highly though, if this store has a reputation and nothing is being done then clearly that needs to be addressed. Thank you to the Greenacres branch and especially to Anele for his customer service. Newton Park store I will not set foot back in the store unless reparations are made but I do want to say thank you for nothing and for making me feel like an unvalued client after all my years of loyalty to your store. I am deeply disappointed and mostly angry at how your consultant was trying to prove that "he was going to show me " and also that service was blatantly refused as there seemed to be no care for any repercussions giving me the impression that clearly there would not be and also quite clear that customer service is not one of your store's foremost concerns. I will not be recommending that anyone uses your store at all.