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aggressiveaudio A

1 reviews | Active since Mar 2017

14 Nov 2022, 15:07

In hell you will get beter service - Cash Crusader

Spoke to 2 Sales personal at Brackenfell branch and unable to assist Clearly none of the staff got knowledge or training on their online products.

4 Phone calls later Manager tells me head office decides what stock they get and they can’t order stock.

JHB Head office receptionist refuses for me to speak to manager.

15 Phone calls later and don't pick up the phone

Automatically being directed to call centre where representee ask me to speak to Roxanne.

More is request to speak to manager more she requests to speak to Roxanne.

Clearly this company is setup for a disaster when you only want 2 buy 2 speaker for a customer not event yourself.

Will Never refer anybody to deal with such unprofessional service

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply15 Nov 2022, 15:46
Official
  
Good day 

Our sincere apologies for the inconvenience this have caused you – kindly note this is not the experience we would like our customers to receive. 

Please note that your complaint has been escalated to senior management who will be in contact with you. 

Thank you