MM
Mesuli M

1 reviews | Active since Sept 2022

15 May 2023, 09:51

ILL BUSINESS PRACTICE BY CASH CRUSADERS

I never thought I would be subject to ill & exploitive business practices from a company that I thought I had a good relationship with. I was purposely overcharged interest on a device that I recently pawned and the store owner was aware, When I brought it to the store's attention I was told in the future I will get bigger loans-thus bigger loans to repay, and If I complained to the stores head office- the matter will only be referred back to them! And every day its a story of come back the next day or the following week.

The store is Cash Crusaders Westwood.

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply15 May 2023, 15:08
Official
 
Good day, 

Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. 

Please note that your complaint has been escalated to senior management who will be in contact with you. 

Thank you.