WG
Wayne G
1 reviews | Active since Jul 2022
18 Apr 2023, 07:58
I need my fridge fixed
I bought a fridge from the secunda store, It suddenly started to trip the power. A technician came out and removed the water dispenser with the promise of replacing the part, needles to say I'm still waiting. And as yesterday the fridge does not switch on
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Replies (2)
Cash Crusaders Franchising's replyOfficial
18 Apr 2023, 13:21 Good day,
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.
Please note that your complaint has been escalated to senior management who will be in contact with you.
Thank you.
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.
Please note that your complaint has been escalated to senior management who will be in contact with you.
Thank you.
Cash Crusaders Franchising's reply18 Apr 2023, 13:21
Official
Good day,
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.
Please note that your complaint has been escalated to senior management who will be in contact with you.
Thank you.
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.
Please note that your complaint has been escalated to senior management who will be in contact with you.
Thank you.
WG
Wayne G's updateReviewer Update
20 Apr 2023, 09:34A technician came to my house yesterday and informed me the PC BOARD is broken. I was assured both from him, the store manager in Secunda and head office that by the end of the day they would have the part. NEEDLESS TO SAY, IT DID NOT HAPPEN. I can't even get hold of any of them. In the meantime I'm stuck with a fridge I paid R7000 for that is broken
WG
Wayne G's update20 Apr 2023, 09:34
Reviewer Update
A technician came to my house yesterday and informed me the PC BOARD is broken. I was assured both from him, the store manager in Secunda and head office that by the end of the day they would have the part. NEEDLESS TO SAY, IT DID NOT HAPPEN. I can't even get hold of any of them. In the meantime I'm stuck with a fridge I paid R7000 for that is broken