I bought an HP laptop which was advertised as having a 1 TB HDD and Khauhelo Johannes Mphirime insisted that he cannot give me a better price because the unit was priced in accordance with the specs of the unit

Item: Cash Crusaders Franchising
Rating: 1
Author: Bandile S

I bought an HP laptop which was advertised as having a 1 TB HDD and Khauhelo Johannes Mphirime insisted that he cannot give me a better price because the unit was priced in accordance with the specs of the unit. However, the actual HDD capacity is 512 GB. I went back to the shop for him to rectify the price according to specs and he refused [file=19291_79a0d091907af011732e94a26d309dd2__https://s3-eu-west-1.amazonaws.com/pslbs/lhc-files/a294-user-files/1abdfa4812c4129a1d4f7fea2135a845.jpeg?X-Amz-Content-Sha256=UNSIGNED-PAYLOADandX-Amz-Algorithm=AWS4-HMAC-SHA256andX-Amz-Credential=AKIA5DGWZC5MLFWEG3MCpercent2F***8percent2Feu-west-1percent2Fs3percent2Faws4_requestandX-Amz-Date=***8T060704ZandX-Amz-SignedHeaders=hostandX-Amz-Expires=1200andX-Amz-Signature=2eb3d56870d1a06d43612e849b92ddb0204ad150dc0e35e3c79c3a228cef9cae link=http://hellopeter.kobliat.com/dialog/download/19291]

Helpful (0)

Replies (1)

Cash Crusaders Franchising's replyOfficial

28 Sept 2023, 11:24

Good day,

Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.

Please note that your complaint has been escalated to senior management who will be in contact with you.

Thank you.

Cash Crusaders Franchising's reply28 Sept 2023, 11:24

Official

Good day,

Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.

Please note that your complaint has been escalated to senior management who will be in contact with you.

Thank you.