CC
Crimore C

1 reviews | Active since Mar 2013

21 May 2018, 07:56

I Bought A ****** Iphone From Cash Crusaders

Good day

I bought a ****** Iphone 5s from Cash Crusaders Church Square Bellville and the shop manager want me to wait for the shop to lay charges against the guy who sold the phone. Why do I have to suffer for the error the shop made; am I not supposed to just get my refund or a new phone whilst the shop lay the charges?

The reason why they want me to wait for them to lay charges is because the phone is now out of warranty; but my argument is; warranty or no warranty, the phone is a ****** phone. I want my refund asap please.

Thanks

0
Replies (3)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply21 May 2018, 08:20
Official

Good Morning,

Thank you for bringing this matter to our attention. We have passed this on to our Operations Manager and Regional Manager for their urgent attention.

Cash Crusaders Franchising
Cash Crusaders Franchising's reply21 May 2018, 08:20
Official

Good Morning,

Thank you for bringing this matter to our attention. We have passed this on to our Operations Manager and Regional Manager for their urgent attention.

CC
Crimore C's update23 May 2018, 12:57
Reviewer Update
What is the status of this issue? From the tele-conversation with your staffer; it appears Cash Crusaders hide behind warranties and do not have a policy of refunding/reimbursing clients