MM
Millicent M

1 reviews | Active since Sept 2022

25 Sept 2022, 23:15

Horrible service

I bought a camera last year September from cash crusaders princess crossing. While I was there I asked does the camera come with anything bag, cable etc? I was told no, later (1-2 days later) was contacted and told that the camera came with items and that I had to come back to the store I told the guy that I can't because at the time i was living in JHB and couldn't travel all the way there. I asked can they send the stuff to another store and they said yes to a store in Meyerton, I advised them that will be perfect as i have family there and they can pick it up for me. Since then I have been given the run around about them sending what is in essence mine as I paid for to the Meyerton store. I spoke to the Manager of the store in princess crossing Mike and still a year later i don't have my extras for my camera.

I am tired of calling and asking for my stuff all the time

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply26 Sept 2022, 12:15
Official
Good day 

Our sincere apologies for the inconvenience this have caused you – kindly note this is not the experience we would like our customers to receive. 

Please note that your complaint has been escalated to senior management who will be in contact with you. 

Thank you