LJ
Logan J

1 reviews | Active since Apr 2020

11 Nov 2021, 08:59

Horrible quality

Had the worst experience ever. Bought a speaker in June 2021 at the Mitchell’s Plain branch. The first speaker’s radio stopped working. Sent the speaker in for repairs since it was longer than 7 days. The speaker was still not working after the “repairs”. Thereafter the gave a different speaker, because they do not do refunds (even though the speaker was in its original box and I had the original till slip). This speaker has been faulty. The motherboard shifted down twice already. This is atrocious.

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply11 Nov 2021, 09:01
Official
Good day

 Sincere apologies for the service and the experience you received in store.

Please be advised that we will forward and escalate your complaint to senior management who will be in direct contact with you.

Thank you