MO
Moosa O

1 reviews | Active since Jun 2023

05 Jun 2023, 13:56

horrible experience

Purchased 2 laptops online for pickup at the randburg store, both the keyboards have keys not working on them. Nowhere on the online listing does it say the keyboards dont work, nor did they inform me when the laptops where picked up. I sent an email informing them of the problem and that i expect a full refund. I have still not had a reply from them yet.

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply05 Jun 2023, 15:43
Official
 Good day,

Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.

Please note that your complaint has been escalated to senior management who will be in contact with you.

Thank you.