ND
Nombuso D

1 reviews | Active since Dec 2019

14 Dec 2019, 16:24

Goods sold without being informed

Brought in laptop, contract lapsed as I hadnt paid interest by due date as I had forgotten payment...was NOT INFORMED that contract had lapsed was NOT INFORMED that my laptop would be sold. I came in to make payment only to be told laptop was sold already! Not even a courtesy call to try and salvage the situation!!!

0
Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply17 Dec 2019, 07:55
Official
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Could you please send us your contact details and the store name to info[at]cashcrusaders.co.za or send it via a private reply. Once we know that, then we can urgently escalate this to the relevant regional manager and the operational manager for resolution.