Gatvol

I am writing this review from a place of anger akd frustration with the conrinued disrespect I keep receiving from the Herm**** franchise of Cash Crusaders. I do not know if this pathetic treatment I am receiving is reserved specifically for me as a black person or is it an insult to my intelligence ?

Cash Crusaders sold my TV due to a system error which was eventually rectified and a replacement duly sourced.

The TV they gave as a replacement has been in their possession all along and when I went to fetch it on Thursday afternoon my nightmare began.

Firstly there was another client before me collecting a TV. The Staff made a huge song and dance about showing him that the smart tv works.

When it came to my turn the staff took my tv and asked where was I parked. In that moment I was stupid enough to show them my vehicle before getting them to open up and prove to me that my t.v. is in working order as it has been sitting there for a while. Due to business obligations I dropped the tv at my house that evening and went through to a farmer in Swellendam for a business meeting.

Imagine my flipping dismay when I got home the following day and opened the box to plug the TV only to find a Cracked tv with a huge gash in front. I went beserk. I called the store only to be toldthat the Manager was not available and when I sent emails no one responded.

Today I got a hold of the Manager who told me thatI must remember that 6months ago he checked the tv and it was working so it's not their problem. When I asked him why was I not given the courtesy of making sure my tv works before it left the store he tells me that since it was checked six months ago in front of me there was no need to check it again.

I am fuming right now.