ED
Ebrahiem D

1 reviews | Active since May 2021

27 May 2021, 13:42

Gaming loyalty sucks!!!!

There gaming loyalty program sucks bort a game this morning not knowing that I had a free game lady rings the game only afterwards telling me it's free.I asked if I can rather take another game coz the game I took was only 80rand and if I knew it was time for my free game I would rather take something I really want. All she said was the system won't allow it I feel like I was ****** coz I've been waiting long for that free game to come. Last time they told me that loyalty don't exist anymore and that not sure how the loyalty works. I really love buying at cash crusaders bort most of my tools TV and gaming is from them. But I think they could of done a little bit more for me.

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Replies (2)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply28 May 2021, 07:11
Official
Good Morning,

Thank you for bringing this to our attention,

We apologise for the inconvenience caused. Please note that this matter will be escalated to the relevant senior management who will be in direct contact with you

Thank you 
ED
Ebrahiem D's update28 May 2021, 20:24
Reviewer Update
Would like to thank Cash crusaders for contacting me today and explaining to me in detail of how the gaming loyalty works also explaining of other gaming loyalties that I didn't know. Can't remember the lady name but she was very well spoken and professional she is the training manager for Cash crusaders. Thank you will be visiting the store soon ????☺????