1 reviews | Active since Jul 2020
*****
I loaned my hp laptop and wifi router on october 2021, i was supposed to pay on december and i went a day before on the 21 decemberto ask if i can pay on the 24 december as my payday was on the 24 and due date was on the 22 december, the consultant agreed, i went on the 24 december it was closed i arived late, i went on the 28 still was late closed, i went on the 29 i found my items was on floor for sale , router was already sold, i requested to to pay the agreed amont they said i must buy with the saling amount which it was highger than the loan amount, i did not have the money i asked for discount they also gave me discount also more than the loan amount , i requested laybye they gave me laybye, when i went to pay to collect my item the shop is closed with no note to say where are they relocated, no call no sms notifying clients, i phoned their head office number does not exist, i phoned different branched , florida branch the consultant was rude she said i must google the head office number, i phoned midrand they dont have any ideaa where the store is, i phoned lot of branches with no luck, i need my laptop, i went to online is closed i went to whatapp buy is offline
Our sincere apologies for the inconvenience this has caused you – kindly note this is not the experience we would like our customers to receive.
Please note that your complaint has been escalated to senior management who will be in contact with you.
Thank you
Our sincere apologies for the inconvenience this has caused you – kindly note this is not the experience we would like our customers to receive.
Please note that your complaint has been escalated to senior management who will be in contact with you.
Thank you
