Faulty laptop

Had the most worst experience ever, bought a laptop two weeks back. 2 days after I got home I reported the laptop is faulty and I returned it 2 days before because it wasn't working at all, they told me the problem is that the hardrive from the laptop was removed that's why it's not working and gave me a crazy prize for the hardrive to be replaced and everything to be fixed. I found out that the laptop's model works perfectly fine without a hardrive, and the problem is not the hardrive. I was given a faulty laptop and now they are asking for money to fix it, I'm being ******. I'm considering opening a case, I spent a lot on the laptop