LZ
Lesley Z

1 reviews | Active since Jan 2021

29 Jan 2021, 09:38

Fantastic staff and great new online payment options

I tried paying my loan interest online for the first time. Payment was due 28th and it slipped my mind so late at night I tried to use their online payment options. I was nervous to use it but I think it's a fantastic idea in covid times. It pushed me out a few times but I kept trying again to complete it unfortunately it was so late the date expired but they had an option for me to renew it so I persisted. Eventually just after 4 am I managed to renew and pay for it. Still in panic that my previous rings we're about to be sold I emailed proof of payment I think to everyone in cash crusaders and at 9 am I called the pmb branch. Zandile answered and was so helpful I think she heard my panic. She reassured me all was safe and loaded. What a relief. I honestly have nothing bad to say about our pmb branch in capital centre the buyers and cashiers are so helpful and cheerful. Thank you for keeping my precious goods safe.

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply01 Feb 2021, 07:22
Official
Good Morning, Thank you for letting us know about the great service you received in one of our stores. We will gladly pass on the message. We hope you continue to experience excellent service in our stores.