TM
Tembani M

1 reviews | Active since Mar 2015

28 Aug 2019, 18:57

False advertising and bad customer service

I bought a harnaman kardon av receiver on lay bye it was comprising of a Blu-ray player amp and a remote control upon finishing my payments the manager just came and told me that what I paid for was just for the amp so it's either I take the amplifier or get back my money but before paying I asked and was told that the price was for the amp Blu-ray player and remote he was rude and not apologetic at all this was cash crusaders Rustenburg the one next to shoprite supermarket

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply29 Aug 2019, 08:07
Official
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Could you please send us your contact details and the store's name that this occurred at to info[at]cashcrusaders.co.za. Once we know that, then we can urgently escalated this to the regional manager and the operational manager for resolution.