aM
akhona M

1 reviews | Active since Oct 2023

24 Oct 2023, 16:51

False advertising

i bought a phone at cash crusaders have not used it for even five months the charging block gives i take the phone back few weeks after i follow up the person Nene with email address: *** tells me that they repair Centre say it is uneconomical to repair the phone so what i wanted to know: My cellphone is with you for 18 out of 21 days for repairs please forward me the said invoice which determines that I am to blame or that I have invalidated my warranty somehow.So that i can budget accordingly if i find this invoice sufficient.

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply26 Oct 2023, 06:47
Official
 
Good day, 

Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive. 

Please note that your complaint has been escalated to senior management who will be in contact with you. 

Thank you.