CF
Cheryl F

1 reviews | Active since Nov 2014

31 May 2020, 21:37

False advertising

Went to do some shopping at Cash Crusaders, i bought a few stuff totaling R1400. Got home the Xbox 1 remote we bought from them is not fitting on my son's Xbox 1. I paid R250 for the remote. After contacting the sales person I was told to return the remote but they do not do refunds. Cash crusaders are 30 min drive from home and I just feel that its not worth going back there just to get credit for the remote. I just feel it was false advertising on their part.

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply01 Jun 2020, 16:13
Official
 Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Please let us know which store and we can urgently escalate this to the relevant operational manager and regional manager for resolution.