MG
Mpho G
1 reviews | Active since May 2017
07 Nov 2019, 15:18
Failure to fix my phone
I got a new phone from them 8 months later when the phone got broken the took 3 to 4 months to fix it and the even told me my phone is fixed but when I got there they gave me a phone they cannot even prove that it’s my phone.
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Replies (2)
Cash Crusaders Franchising's replyOfficial
07 Nov 2019, 16:09Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Could you please send us your contact details and the store name to info[at]cashcrusaders.co.za or send it via a private reply. Once we know that, then we can urgently escalate this to the relevant regional manager and the operational manager for resolution.
Cash Crusaders Franchising's reply07 Nov 2019, 16:09
Official
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Could you please send us your contact details and the store name to info[at]cashcrusaders.co.za or send it via a private reply. Once we know that, then we can urgently escalate this to the relevant regional manager and the operational manager for resolution.
MG
Mpho G's updateReviewer Update
07 Nov 2019, 16:42It’s the store in Welkom but the matter has been solved I got myself a new phone I instructed them to keep the phone.
MG
Mpho G's update07 Nov 2019, 16:42
Reviewer Update
It’s the store in Welkom but the matter has been solved I got myself a new phone I instructed them to keep the phone.