EXTREMLY AND UTTERLY DISGUSTING SERVICE FROM CASH CRUSADERS HEAD OFFICE

This my 4th complaint regarding CASH CRUSADERS . I have had 2 replies informing me that my complaint has been escalated to SENIOR MANGEMENT on the following dates. 1st reply 09-03-20222 2nd reply 18-03-2022 .EVEN HEAD OFFICE SERVICE AND SENIOR MANAGEMENT MUST BE SO ASHMAMED OF THEIR PATHETIC UN RESPONSIVE CUSTOMER SERVICE THAT THEY DO NOT EVEN GET BACK TO A CUSTOMER COMPLAINT. i AM STILL SITTING WOTHOUT A APPLIANCE THAT WE PURCHASED IN DECEMBER 2021 AND THE SERVICE DEPARTMENT ADMIDDITTING THERE IS A PROBLEM WITH THE AIRFRYER BASKETS GETTING STUCK. IS THIS THE REASON THEY ARE AVOIDING ME AS CUSTOMER.