MN
Melanie N

1 reviews | Active since Jul 2019

03 Apr 2021, 11:59

Extremely pooer sevice

Good day The one star is 1000% better than the service at the Randfontein store. Once again i tried to purchase a television from them only to be told that my TV licence is in arrears after providing proof that my debit order of 20 Years is still operating each and every month. The staff is too dimwitted to understand that payments my either not be app**** or misallocated by the SABC and are too lazy to sort out the problem. I have also lodged a complaint with their customer care.

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply06 Apr 2021, 07:41
Official
Good Morning Melanie,

Thank you for informing us of the experience you had in our Randfontein store

Our sincere apologies for the inconvenience this has caused you - this matter will be escalated to the relevant management who will be in direct contact with you

Thank you