Extremely bad service arrogant manager nhlanhla zwane

Extremely bad service from dobsonville cash crusaders I bought speakers from there last weak unfortunately they didn't fit on my car so I had to do exchange I didn't want money but to exchange the arrogant,rude manager said he cant help because I was supposed to return in 24 hours I then asked him where in the slip does it say hours cause the return policy says within 7 days he then said I know too much therefore he wont help me as I know the return policy I stood he called security claiming that I'm disturbing him I want to know where in the return policy is written 24hours and that rude manager must go for customer training clearly he does not know anything about customer centricity and the tcf for heaven seak I wanted an exchange not return please intervene