exspencive watch just disapeared

On the 16th may 2015 were my due date to collect my fossil watch and I send my husband to collect on my behalf when he gets to the shop cashcrusaders he paid the money to collect my watch he were waiting almost 2hours for the watch and they couldn't find it they told him to come bvack the next day for the watch and that's what he did he went back the folowing day with both our ids to collect the watch and it were still not found moenieb then took my my I'd from my husband and repawn the watch again and he had my husband sign the papers how can someone pawn something that is missing in the shop and that was paid to collect with someone elses I'd and with a different signiture can't moenieb see that he made a male pawn something with a females I'd document after all this I had a query with the manager jenine at the shop she told me that I must wait for a whole week they will go to century city to go and buy me the fossil watch that went missing in the shop I mean this is so unfair my husband had to drive saterday sunday and monday up and down to cashrusaders and who is paying for my petrol and my time they waiting I got a very sick mom at home that suffers alzhymers and cycotic an