SK
Shaun K

1 reviews | Active since Jun 2019

06 Aug 2019, 18:48

Experience

Good evening i have managed to get the suitable charger for the laptop of which i bought from the cash crusader. i have been facing the difficulty for almost about two months trying to report the issue of receiving the laptop without its suitable charger. So there was this incident the laptop stopped switching on when i have returned it i was told that the charger that i have received was not suitable for the laptop and also they will fix. When i came back they said i can take my laptop either i leave with it paying for the suitable charger or without a charger that was when we began with verbal disagreement and left the laptop. I managed to get a laptop with its suitable charger i paid for the plug which costs about 40 rand instead of paying the whole 440 rand for both the charger and the plug.

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Replies (1)
Cash Crusaders Franchising
Cash Crusaders Franchising's reply28 Oct 2020, 14:22
Official
Good day Shaun, thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Please reference this Hello Peter complaint, the store it occurred at, and send your name and cell phone number to customerservice[at]cashcrusaders.co.za, Once we have that, we can urgently escalate this to the relevant operational manager and regional manager for resolution.