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I have never experience such bad customer service in my life I bought myself a cellphone at cash crusaders after 4 days of using the phone it started to show lines in the screen I returned the phone to the store ,they told me that they can not refund me or give me another phone as the phone has to be checked first fine I gave them the phone so they can check it ,however now they not even getting back to me to inform me what the matter is I have spent 16 days without a phone bad thing is the phone is still under warranty of 6 months and I only had it for 4 days only ,they not making an effort to update me I went there 3 times already all they say when I get there is the phone is not with them I fail to understand such service lack of communication this proves that they just sends stuff and seat and not do any follow up or update the customer I have to use my time and money to travel and go and ask if the phone is back yet .Please help hello Peter .