OJ
Onkarabile J
1 reviews | Active since Sept 2020
11 Sept 2020, 16:26
Entitled brat running his father's store
I went to Cosmo city cash crusaders looking forward to receive an item I bought ( wireless headphones) ...just to find out that the Item wasn't returned after I was told to come for them . All of a sudden I was in an arguement with the manager , who was rude and ****** to me . I had argued my case there ... and again the manager told me that " can't you read it yourself "...this is what I was told that I wasn't going to be told about the warranty....why didn't I just read it myself says the manager with a rude tone. Everybody stood there with no words.
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Replies (1)Cash Crusaders Franchising's replyOfficial
14 Sept 2020, 09:30Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Please reference this Hello Peter complaint, the store it occurred at, and send your name and cellphone number to customerservice[at]cashcrusaders.co.za. Once we have that, we can urgently escalate this to the relevant operational manager and regional manager for resolution.
Cash Crusaders Franchising's reply14 Sept 2020, 09:30
Official
Thank you for bringing this to our attention. We apologize for the inconvenience this has caused you. Please reference this Hello Peter complaint, the store it occurred at, and send your name and cellphone number to customerservice[at]cashcrusaders.co.za. Once we have that, we can urgently escalate this to the relevant operational manager and regional manager for resolution.
