1 reviews | Active since Apr 2023
*****
Good day I will just want to report a certain staff member at Carlton Centre whom when I went to buy a item for my child I was then told that I should only pay cash at the time I did not understand what they meant until the salesman assisting took me to the side and said they’ll sell this item to me but the is no slip for it I played along to here where he was going that is when he gave me his account number to deposit money directly into his account. I took the account number as evidence because little did he know I’m also a sales person at VW and we honour and serve customers well without doing ***** this in short i did not send him the money we concluded with lemme think about it and ended up buying at Newtown Junction the account is *** and acc holder is S Tshabalala Whom is the salesman whom was assisting me please deal with this matter coz as customers we need our slips not only for warranty and also for cross border if you want to send the item to other countries thank you.
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.
Please note that your complaint has been escalated to senior management who will be in contact with you.
Thank you.
Our sincere apologies for the inconvenience this may have caused you, this is not the experience we would like our customers to receive.
Please note that your complaint has been escalated to senior management who will be in contact with you.
Thank you.
