Dumi head of purchasing disgrace

What a horried experience from zero customer service to not bothered about anyone My expeirence was the worsted ive ever experienced, i go into the cash crusaders ballito branch at 4:30 and patiently wait in line to sell my item (computer) when loadshedding started at 4:00 the attendant wazi was assisting me and failed to advise me that the item was not able to be tested yet power in the store was available he requested the manager Dumi to assist in testing and she casually told him she is going out which was at 5pm and closing was at 5:30pm he advised me that the plug points was not to be used for testing and only one pc was there for the entire store which allowed power, she then comes back with an attitude and tells me we cannot do anything cause she needs to do her end of day and i should complain to head office about the matter bear in mind im sitting in the store while the staff are playing loud music in the store but unable to assist in testing my item for the sale she them ignores my question asking about power in the store, I then asked her if i can get the attendant to come to the store next door as they allowed me to put my item on and she then told me that she gets too many customers like you who dont understand english and cannot help me and then began speaking zulu to the attendant wazi about me infront of me. I also requested to use the spare plug point at the back which i was told will trip the entire electricity in store(12v) I then was told that the attendant to come attend to test the pc at the store next door and she does not care who i speak to as she is the manager and advised me that my item was repaired instead of dealing with the matter at hand

This is unacceptable and i will be publishing this in all social media and all networks

Really employees that use loadshedding to drive away customers and do nothing to assist... which manager takes a break at 5 and returns back at closing point to go home? I run my own business and this is a disgrace to the brand This will be my last visit to thw branch and i will sure advise no one else to do so.